MUKESHAGRAWAL
Architecting scalable solutions for a digital world.
Specialized in Pega PRPC, Cloud Infrastructure, and complex Enterprise Architecture.
Technical Expertise
Core competencies across enterprise platforms, cloud infrastructure, and emerging technologies.
Pega
BPM / BRE
CLSA 7.4 Certified. Enterprise case management, business rules engine, and decisioning.
Cloud
Multi-Cloud Infrastructure
AWS, Azure, GCP certified. Container orchestration & serverless architecture at scale.
AI / RPA
Intelligent Automation
UiPath, Automation Anywhere, Oracle Generative AI implementations for enterprise.
Data
Data Engineering
SQL Server, DB2, Kafka. Real-time stream processing, analytics, and data pipelines.
Integration
Middleware Architecture
MuleSoft, Apigee, Event-driven architecture & API management solutions.
Monitoring
Observability & Performance
Dynatrace, Kibana, Grafana. Real-time performance optimization & APM.
Years Experience
Certifications
Technologies
Projects
Work
Experience
AESSCO
Principal System Architect
Client: Ministry of Justice KSA
Project: Taqadhi - Court Management System
Stack: Pega 8.8, Azure Cloud, Kafka
Leading end-to-end solution architecture on Azure Cloud, managing performance for 6000+ concurrent users, and enabling event-driven architecture for the Saudi judicial system.
EAISystems
Principal System Architect
Client: Ministry of Justice KSA
Project: Legacy Migration & Optimization
Stack: Pega, Azure, Canary Deployments
Managed the migration of legacy systems to Pega, built reusable assets, and implemented Canary deployments for specific court features.
Pegasystems
Lead System Architect (Academy)
Client: Internal
Project: CLSA Certification Program
Stack: Education & Mentoring
Responsible for CLSA Certification grading, course content creation, and mentoring sessions. Explored CDH use cases with advanced scenarios.
Cognizant
Senior Architect
Client: Deutsch Telecom
Project: HRCules - HR Contact Center
Stack: Pega 7.4, CDH, Accessibility
Implemented Contact Center solutions with Next Best Action (CDH), handled accessibility requirements and localization for Germany.
Virtusa
Lead System Architect
Client: Societe Generale
Project: CLM/KYC Framework
Stack: Pega 7.2, Big Data, NLP
Implemented CLM/KYC Framework with BIX extraction to Big Data using SQOOP. Used Text Analyzer (NLP) for customer sentiment analysis.
HCL Technologies
Senior Technical Architect
Client: IFFCO TOKIO
Project: Health Claims Management
Stack: Pega 7.2.2, Healthcare
First Indian health insurer to implement PEGA as claim management application. Handled Cashless, Reimbursement, and Pre-Authorization workflows.
Xchanging
Technical Architect
Client: Insurance Clients
Project: Insurance Process Automation
Stack: Pega, ACORD, Reinsurance
Eight years of architecture and development across insurance domains. ACORD Certified Expert for Reinsurance and Large Commercials.
RBS
Lead Analyst
Client: Banking
Project: Banking Systems
Stack: Banking Domain Expertise
Lead analyst role in banking domain, handling complex financial systems and regulatory requirements.
IBM
Software Engineer
Client: Enterprise Clients
Project: Enterprise Solutions
Stack: Java/J2EE, DB2
Software engineering at enterprise scale. Worked with DB2 databases and Java/J2EE technologies.
Infosys
Software Engineer
Client: Global Clients
Project: Foundation Training
Stack: Java, Enterprise Development
Career start at Infosys. Rigorous training in software engineering best practices and enterprise development.
Professional Credentials
Certifications
39+ Certifications across Multi-Cloud & Enterprise Platforms
Pega CSA
6.1
Pega
Pega CSSA
7.1
Pega
Pega CLSA
7.4
Pega
Pega CPBA
7.2
Pega
Pega CCSA
7.2
Pega
Pega CRSA
8.0 Robotics
Pega
Pega CPDC
7.2 / 8.2
Pega
Pega PCDS
Data Scientist
Pega
AWS Cloud Practitioner
Foundational
AWS
AWS Solutions Architect
Associate
AWS
22 Years Across Industry Leaders
Infosys
2003 - 2004
Software Engineer
IBM
2004 - 2006
Software Engineer
RBS
2006 - 2008
Lead Analyst
Xchanging
2008 - 2016
Technical Architect
HCL
2016 - 2017
Senior Technical Architect
Virtusa
2017 - 2018
Lead System Architect
Cognizant
2018 - 2020
Senior Architect
Pegasystems
2020 - 2021
Lead System Architect
EAISystems
2021 - 2024
Principal Architect
AESSCO
2024 - Present
Principal System Architect
Infosys
2003 - 2004
Software Engineer
IBM
2004 - 2006
Software Engineer
RBS
2006 - 2008
Lead Analyst
Xchanging
2008 - 2016
Technical Architect
HCL
2016 - 2017
Senior Technical Architect
Virtusa
2017 - 2018
Lead System Architect
Cognizant
2018 - 2020
Senior Architect
Pegasystems
2020 - 2021
Lead System Architect
EAISystems
2021 - 2024
Principal Architect
AESSCO
2024 - Present
Principal System Architect